Terms of Service

Welcome to CareerAI ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the CareerAI website, mobile applications, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service. Please read these Terms carefully before using our Service.

By using CareerAI, you agree to: • Provide accurate, current, and complete information during registration and maintain its accuracy. • Maintain the security of your password and accept responsibility for all activities that occur under your account. • Promptly notify us at support@careerai.io of any unauthorised use of your account. • Not share your account credentials with any third party. • Use the Service only for your personal, non-commercial job-seeking activities. • Ensure that any information you submit — including your CV — is accurate and does not infringe on third-party rights. You are responsible for all content you upload, submit, or transmit via the Service.

You agree NOT to use the Service to: • Violate any applicable laws, regulations, or third-party rights. • Submit false, misleading, or fraudulent information to employers or through applications. • Transmit unsolicited commercial communications ("spam"). • Attempt to gain unauthorised access to any part of the Service or related systems. • Use automated tools (bots, scrapers) to access the Service beyond what is permitted by the API. • Reverse engineer, decompile, or disassemble any part of the Service. • Impersonate any person or entity, or misrepresent your affiliation with any person or entity. • Upload or transmit viruses or any malicious code. We reserve the right to terminate your access to the Service for any violation of this section without prior notice.

CareerAI offers both free and paid subscription plans. Billing: Paid subscriptions are billed monthly or annually in advance. All fees are quoted in GBP and are exclusive of VAT, which will be applied where required by law. Free Trial: Paid plans may include a 7-day free trial. You will not be charged until the trial period ends. You may cancel at any time before the trial ends to avoid charges. Cancellation: You may cancel your subscription at any time via your account dashboard. Your subscription will remain active until the end of the current billing period, after which it will not renew. Refunds: We do not offer refunds for partial months or periods of unused service, except as required by applicable law (including UK consumer rights legislation). Price Changes: We may change our pricing at any time. We will give you at least 30 days' notice of any price increase before it takes effect.

To the maximum extent permitted by applicable law, CareerAI and its affiliates, directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses. CareerAI does not guarantee that: • The Service will be uninterrupted or error-free. • Any job applications submitted through the Service will result in employment. • The job matches provided by our AI will be accurate or complete. Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount paid by you to CareerAI in the 12 months preceding the claim. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

If you have any questions about these Terms of Service, please contact us: CareerAI Limited Email: legal@careerai.io Address: 1 Harbour Exchange Square, London, E14 9GE, United Kingdom For general support enquiries: support@careerai.io These Terms of Service were last updated on 1 January 2025. We may update these Terms from time to time. We will notify you of material changes by email or by a prominent notice on the Service. Your continued use of the Service following such notification constitutes acceptance of the updated Terms.